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Wellness Is…

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How Can We Help You?

Looking for program help?

Please reach out to your coach!

We’re here to help! Our FAQ page is designed to give you the answers you need to help inform you form next

steps with us here at the ZOE Wellness Center, though they might not be the exact answers you’re needing


if you’re currently on the program.

If you’re looking for program specific help, please reach out to the center or your coach directly to get

connected and find the answers you need.

Frequently Asked Questions

If you can’t find answer you are looking for here, please contact our velosayt customer services care team

We have three offices surrounding the metro Atlanta area:
–South Fulton: 2450 Burdett Rd Atlanta, GA 30349
–Gwinnett: 3176 Main St Duluth, GA 30096
–South Fulton Office: 2450 Burdett Rd, Atlanta, GA 30349
We’re thrilled that you loved the program enough to want to join the team! If you’re interested in becoming a brand ambassador or partner, please reach out to us directly at [email protected], or schedule a consultation so we can meet with you face-to-face. We look forward to connecting!
Success is even better when shared with a friend! If your friends or family are curious about your results, we’re excited to offer both of you rewards. When they sign up, you’ll receive a credit toward supplements or services, and they’ll receive a Free Metabolic Report along with a $100 program credit. If you haven’t received your credit, simply contact your coach or consultant to follow up!
Our program uses our scans to pinpoint weight gain causes and personalize your food list for the course of 30 days. You’ll follow this list with a step-by-step eating plan included in your kit with plant-based, doctor formulated supplements to address cravings, reduce inflammation, enhance detoxification, and flush in nutrients to help you reset your metabolism, nourish your body and lose up to a pound per day as a byproduct. We pair you with a coaching for personalized support to provide education, accountability, and teach you tools throughout the program to be able to maintain your progress. We offer fully virtual and remote options as well as in person options for programs.
Through a combination of dosage supplements, a weeklong detox, and a delicately balanced food list, the Zoe wellness program shifts your body into a delicate state where it is burning its own fat as a source of energy. We would recommend walks to stimulate digestion and keep muscles active, but exercise will not further enhance your results. In fact, it may inhibit results altogether by using up the energy needed to keep your plan successful to instead, rest and recover from post workout soreness. When we say no exercise, we mean it!
For most members, the initial program is a one time kickstart to a longer weight loss journey, while others may choose to redo the body balancing program annually or every few years as a guided reset. It’s never required to do a second round, and the weight lost won’t come back with the proper maintenance techniques taught at the end of the program. However, if needed, we offer redo programs that can help get back on track. We are human, after all!
While we focus on reducing processed starches and refined sugars, our program is not founded on restriction or caloric deficits. We prioritize balanced macronutrient nutrition and proper vitamins and trace minerals to enhance your microbiome, build muscle, and burn fat. Our approach emphasizes eating habits and plate building, with a food list tailored and adjusted by your coach to suit your journey. Your body should enter into a state where metabolic function increases to burn off excess fat, but we do not utilize the Ketogenic diet for weight loss. You will not lose the weight and the program will not work by using keto, low-calorie, or any other diet’s guidelines, in fact it may reverse your progress during the program.
Our body balancing program includes two customized scans. The initial visit includes one scan: the Metabolic Report. It feels similar to a weight scale, revealing critical internal health factors such as metabolic age, hydration levels, visceral fat, and muscle mass, among others. The second scan is conducted upon enrollment in the program and assesses over 500 biomarkers to indicate what is in and out of range. It reports top toxins, stressed organs, offers a customized dosage of liquid supplements, and importantly, provides a curated list of foods to avoid while recommending the best proteins, fruits, and vegetables to consume over the 30-day duration. Through the utilization of these scans results we are able to further tailor your program to fit needs not seen on the outside, and address the root.
During your initial consultation, you will first receive a report offering valuable insight into your body’s current state of health. Alongside this, we’ll gather an overview of your health history, helping us better understand your needs. You’ll then meet with a wellness consultant who will review your results and present a personalized program plan best suited to you and adjust pricing to fit your needs. Once you’re ready, we’ll sign you up to begin your journey!
When it comes to receiving your Metabolic Report and starting your personalized program, your first step is an Initial Consultation at our center, or to request a remote appointment. This sets the foundation for tailoring a program based on your body’s needs. While we offer coach-free DIY programs, we highly encourage regular appointments for those new to ZOE WELLNESS to meet your coach directly and take advantage of our ability to closely monitor your progress and make necessary adjustments in real-time. When it comes to taking the first step, we encourage you to book a Consultation and speak with one of our expert coaches to determine the best program for you!
We use completely natural services to optimize natural body functions, enhance weight loss, sleep, energy, focus, and skin health. Our centers provide:
  • Weight Loss Programs
  • Body Contouring
  • Red Light Therapy
  • Hyperbaric Chambers
  • Infrared Saunas
  • Detox Cocoon Pods
  • All-Natural Supplements
  • One-on-One Health Coaching
Our toolkit is a downloadable resource filled with practical tips, interactive worksheets, and mini-guides covering wellness, sleep, stress management, movement, nutrition, and more—designed to kickstart your journey to a balanced life.
After taking our quiz and signing up, you’ll receive a link to download the toolkit, along with access to additional online resources via our member portal.
Yes! Whether you’re near one of our offices or joining us from afar, our virtual consultations and remote coaching sessions let you access our program and personalized support online.
Our digital program delivers the same personalized approach through video consultations, an online wellness toolkit, and digital tools (like our quizzes and worksheets) that guide you step-by-step.
All you need is a reliable internet connection, a smartphone or computer, and a quiet space to connect with your coach.
Weight loss programs: Prices vary based on individual needs through consultations.
Infrared Red Light Sauna Pods: 30 minute sessions are currently on special for $30 this month!
Contour light therapy sessions: $150 per session, available only at our Gwinnett location.
Plant Based Supplements: Please visit https://zoestore.shop to see available products. Sign up for emails to receive seasonal specials and deals!
We accept Health Savings Accounts such as (HSA) and Flex Spending Accounts (FSA). Unfortunately, natural, holistic, and lifestyle oriented approaches to weight loss are not profitable for the healthcare economy, so insurance companies will not cover these types of services. With that in mind, we aim to meet budgets and take fixed incomes into consideration when building wellness journey packages. We aim to find something that works for everyone.
We recommend checking with your employer to see if you have FSA, which may cover your healthcare costs. We also accept HSA, and offer other payment plan options such as Care Credit and Special Financing.
Yes, all our financing options (including HSA, FSA, Care Credit, and special financing plans) are available for remote services as well as in-person programs.
Not everyone needs financing, but we know that living a healthy life isn’t always easy, or affordable with every other living cost! So financing and pay-later models are always an option. To find something that works for you, your coach will work to find a plan, and options fit to your needs.
Once you sign up for financing, we do not keep confidential personal information and do not have access to your accounts. So if you are looking for questions, date adjustments, refinancing, would like to make an early payment, or have any other finance based inquiries, please contact the appropriate financing company:
  • Care Credit (866) 893-7864
  • AfterPay https://help.afterpay.com/hc/en-us/requests/new
  • Elevate [email protected].
  • Cleargage (800) 236-3206
Most individuals qualify for our services, but there are a few exceptions. In the case that you do not qualify, we will see if any other services or plant-based supplements can be offered, though we prioritize your health and will put your current medications, treatment plans, and conditions before additional life adjustments for the sake of your overall well being. Those with stage 3 or higher kidney disease, currently undergoing cancer treatment, or who are pregnant, planning to become pregnant, or breastfeeding would not be eligible. If you’re unsure, we’re happy to discuss your specific situation and determine if our program is right for you.
If you are taking High Blood Pressure, Diabetic, Blood Sugar, and Cholesterol medications, you will most likely see drastic changes starting the first two days on our program. This is as intended- DO NOT make any adjustments without doctor supervision. Please be in close connection to your doctor so that they may make adjustments as soon as they see fit, whether that is reducing or removing medications altogether.
Absolutely. We prioritize data security and confidentiality, employing robust measures to protect all personal and health-related information.
You can reach out to your coach via email, phone, or our secure chat support through the member portal. We’re here to answer your questions and help you stay on track.

If You’re Tired of Symptoms

Let’s Find the Cause.

We know there’s more to weight than meets the eye. Let’s dive in,

discover the root cause, and transform from the inside out.

Our Locations

GA | South Fulton

2450 Burdett Road

Atlanta, GA 30349

Members: (770) 268-0044

Future Members: (770) 268-0044

GA | Gwinnett

3176 Main St Duluth,

GA 30096

Members: (770) 910-7798

Future Members: (770) 268-0044